4. Cancelation Policy / Refund/ Transfer
In case of canceling the participation to the event you should communicate and formally justify your not attendance, once that is done you will receive the refund up to 45 days after the event has finished.
The refunds will be made based on the following approaches:
|Amount to be reimbursed
|Up to 60 (sixty) days before the beginning of the Congress
|70% of the amount payed
|Up to 30 (thirty) days before the beginning of the Congress
|50% of the amount payed
- When it comes to cancelation: send an e-mail to the adress email@example.com with a ticket devolution solicitation, informing your name, ID number and a copy of the payment receipt.
Transference / Replacement
In case you wanted to give your place to another person you should send a written request for a registration change to the e-mail address firstname.lastname@example.org. In the e-mail you should give the information of the attendee that will substitute you.